Grosvenor Sports Betting Review (2024)

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Written by panalobet589.com
Last Updated
11th December 2024
Users' Rating: 3.9 (1)
TPP RATING4.4 / 5
  • Easy-to-use bet calculator
  • Cashback on certain games
  • Good quality of odds
Grosvenor Casinos Offers
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Grosvenor Casinos Quick Facts

Betting Options Sports, Casino, Live Casino , Bingo, Poker
Compatibility
iOS
Android
Support Live Chat, Email: [email protected]. Phone: 08꧋00 083 1990. Twitter (X)
Owner Rank Group
Founded 1970
Headquarters Gibraltar
License UKGC
Deposit Methods
Withdrawal Methods
LANGUAGES
uk
MAIN FEATURES
UK Gambling Commission
Livestreaming
VIP Programme
Cash-Out
Bet Builder
Support 24/7
Native App
Cryptocurrency
Established in 1970
Pros:
  • Best in class VIP Program, called Grosvenor One
  • Established Brand offline and online
  • Excellent Customer Support, including 24/7 live chat
  • Attractive Sports Welcome Offer
Cons:
  • Live Streaming limited to UK and Irish Horse and Greyhound Races
  • Limited on-site Responsible Gambling Options

Introduction

Established in 1970, Grosvenor Casinos is one of the UK's casino powerhouses, with 55 casinos across the country. In 2016, the company launched an online sportsbook.

The purpose of this review is to examine the various features Grosvenor Casinos has on offer. Does thꦰe betting site provide everything you expect of a good bookmaker? Read on to find out and learn more in our detailed review.

How We Rate Operators

At ThePuntersPage, our commitment to providing clear and comprehensive sportsbook reviews is paramount. We meticulously assess each bookmaker during our future-proof review procedure, focusing on several critical aspects:

  1. 1.

    Odds and Margins

  2. 2.

    Bonuses and Terms

  3. 3.

    UK-Friendly Payment Methods

  4. 4.

    Betting Markets

  5. 5.

    Live Betting and Streaming

  6. 6.

    Betting Features

Registration Process

5/5
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    3-step registration process

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    Proof of Identity and Proof of Address required

Grosvenor Registration Form

Grosvenor’s registration process requires you to complete three steps. To initiate the registration process, click on the yellow “Sign Up” button at the top-right hand ꦫside of your screen. As soon as you click on this button, you will be redirected to the first step of Grosvenor’s registration process, as c⛎an be seen from the above image.

The first step of Grosvenor’s registration process requires you to enter your email address, and tick the box which confirms that you are over 18 years of age and that you have read the Grosvenor’s Terms and Conditions. As soon as you have entered the these de𝓀tails, click the yellow “Next” b🐬utton.

Grosvenor Registration Process 2

As the above image shows, the second s🌳tep of Grosvenor’s registration process requires you to create a unique username and a password. You also need to select your title and enter your full name.

Grosvenor Registration 3

Enter your date of birth, country of residence, and your full address. You can opt in to receiving information about Grosvenor’s offers and bonuses via email, SMS, phone, post, or all of the mentioned options. You can also choose to set a deposit limit if you wish to at this stage.

As soon as you have entered the above-mentioned details, click the yellow “Register” button.  You will now be asked to upload documents that show Proof of Identity and Proof of Address.

Upload documents on Grosvenor

You can choose to directly upload documents on the site or chat with a customer support representative who will guide you through the process. If you click on the yellow “Upload Documents” button, you will be redirected to a screen which looks like the below ima꧃ge.

Grosvenor Verification help centre

If you click on the “🐟Live Chat” button, you will be redirected to the screen shown below.

Grosvenor Live Chat Verification Support

As s🍬oon as your Grosvenor account is verified, you can fund your account.

Deposit And Withdrawal Options

4/5
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    A variety of payment methods

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    Minimum deposit amount of 5 GBP

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    Minimum withdrawal amount of 10 GBP

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    Withdrawal fee up to a maximum of 5 GBP

As soon as your Grosvenor account is verified, you can fund your account. To deposit funds, click on the “Deposit” button, at the top of your screen. At the time of writing, there are several payment methods to choose from, including Debit Card, Bank Transfer, Neteller, Skrill, and paysafecard, among other options. The use of credit cards is banned from April 14th, 2020. The minimu𒊎m deposit amount onꦫ offer at Grosvenor is 5 GBP.

The same payment methods𒅌 for deposits can also be used for withdrawals, while those which cannot be processed back to the original source are processed directly via bank transfer.

Withdrawals take up to 5 working days to be processed, with the minimum withdrawal amount being 10 GBP. For withdrawals exceeding the daily 15,000 GBP amount via debit card, you must get in touch with a custo൩mer🌊 support representative.

While there is a withdrawal fee of up to a maximum of 5 GBP, no deposit fees are charged.

Welcome Offer

4/5
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    The bonus doubles the odds and chips 🐭in 50 f🎶ree spins

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    Certain terms and conditions apply

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    Deposits via Paypal don't qualify

screenshot of grosvenor's sports welcome offer

Grosvenor has found a way to appeal to sports bettors and casino players through a single welcome offer. With the Grosvenor sign-up offer, you'll get double the odds on your first sports bet.

The best part is that Grosvenor will double any odds and won't limit the wins. Choose any sports market you like and bet up to £10. Click on the “100% Odds Boost” option on your bet slip, and place your bet. The other part of the welcome package are 50 free spins to use on selected games when depositing £10. The free spins are valued at 10p each, so you'll be look🔯ing at £5 in slots bo🐓nus funds.

You have 60 days to place a bet using an Odds Boost Token, after which the Token will be forfeited. Odds are doubled on fractional odds. 🦂Note that if you make a first deposit via Paypal, you won't qualifyꦓ for the welcome deal.

Sportsbook Promotions

5/5
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    A number of sport-related promotions,🧜 at the time of writing thisꦍ article

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    W꧟in Cashback on Video Assisted Referee (VAR) decisions

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    Certain terms and conditions apply

Grosvenor Promotions

Grosvenor is offering a number of promotions on sports, among which currently includes an offer on VAR betting. If there comes about a situation in which a bet placed on a Premier League or a Champions League match is scuppered because of a VAR decision, Grosvenor will return your lost stake in full.

This promotion only applies to pre-match bets. For this offer to be eligible, a VAR decision must overrule an awarded goal, a🐬nd only real-money bets placed on Goal Scorer and Player Goals markets qualify.

Grosvenor also offers a promotion on correctly guessing the Goal Scorers of Game Week matches. You could win a 10 GBP Free Bet, 10,000 GBP, or 1,000,000 GBP if your guesses are correct. As is the norm withese offers, certain terms and꧟ conditions apply.

Here is how this offer works:

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    If you correctly guess the 10 Goal Scorers of each match of a Game Week, and if the predicted Goal Scorers score the first goal of a game, you will win 1,000,000 GBP

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    If you correctly guess the 10 Goal Scorers of each match of a Game Week, and if they score at any time during a match, you will win 10,000 GBP.

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    If at least 3 players of your predicted 10 score the firs🍒t goal of a match, you will win a 10 GBP Free Bet.

All offers and promotions mentioned in this section are accurate at the time of writing and are subject to change. Feel free to check out Grosvenor's Promotions page to see t🍷heღ plethora of other offers currently available!

VIP Programme

Grosvenor offers an excellent VIP Programme called Grosvenor One. To join, visit a Grosvenor Casino near you and activate your membership online. As soon as you become a member, you will receive a 20 GBP welcome bonus when you log in for the first time.

There are several perks that come with the Grosvenor One programme, including regular prize draws, tailored promotions, exclusive bonus offers, and discounts on food and drinks, among other perks.

At the time of writing, the bookmaker is also offering a Free Bet as a part of this scheme (subject to certain T&Cs). If you place a sports bet up to a minimum of 25 GBP on any day from Monday to Sunday, at odds of 1/2 or greater, you will receive a Free Bet.

Here is how the Free Bet System works:

Grosvenor One Free Bet

This offer applies to Grosvenor One members only. An invitation will be sent to select customers via email.

Pre-Match Offer

4/5
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    Odds on over 25 sports

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    A variety of sports markets to punt on

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    Minimum stake amount of 0.1 GBP

Grosvenor Pre Match Offers

ไ To access Grosvenor’s Sports offering, click on the “Sport” opti🧸on at the top-left hand side of your screen. You will see a combination of popular upcoming matches, in-play matches, and highlights at the centre of your screen.

Grosvenor offers odds on over 25 Sports markets, including a wealth of popular markets like football, tennis, basketball, and cricket, as well as a number of unique sports such as floorball, sumo and darts.

The minimum stake amount on offer at Grosvenor is 0.1 GBP for sports markets, while the maximum stake amount varies from sport to sport depending on the 🐎market being wagered on, the number of selections that you have made, and the odds on offer for the bet that you want to plac𒆙e.

Different bookmakers earn off bookmaker’s margin, and as a diligent punter, you should determine the bookmaker’s margin for a betting variant that you want to place a bet on. The closer the♔ margin is to the ideal market mark of 100%, the better. You should avoid punting on betting variantꦛs with a margin that exceeds the 110% mark.

To determine the bookmaker’s margin for a bet, you need to calculate its Odds Overround. To work it out, convert all the fractional outcomes of a betting variant into the decimal form, and divide each outcome by 100. Then, add tཧhe resulting numbe๊rs together. From the result, you can determine the Odds Overround for that betting variant.

We determined the Odds Overround for a cricket match between Australia and New Zealand. The Odds Overround were found to be 106.32, which in⛦dicates that Grosvenor offers a good quality of odds and active sports markets.

Esports

Considering that they have become so popular, it is of no wonder that Grosvenor has jumped on the esports betting band𒁃wagon. The site offers a number of esports markets to punt on based on local and international tournaments.

At the time of writing, Grosvenor is offering odds on Counter-Strike: Global Offensive, Dota 2, League of Legends, and FIFA betting.

The minimum and maximum stake fo🌌r esports are the same as for regular sports markets.

Other Specials

At the time of writing, Grosve🌠nor is offering odds on several Specials, including Politics, TV & Novelty🎉 and the Olympics.

When it comꦆes to politics, you can choose to bet on selections such as the Winner of the 2020 US Presidential Elections, the Winner of the London Mayoral Election 2020, and the Next UK General Election.

Markets available for TV & Novelty include the Winner of Eurovision 2020 and the Winner of BBC Sports Personality of the Year 2020. UPDATE: Due to the global pandemic, the Eurovision 2020 was cancelled out of concern for the safety of the performers and of the public.

The minimum and maximum stake for specials betting remain the same as foꦆr regular sports and esports.

Cash Out and Bet Builder

At the time of writing, Grosven🐽or is offering both Cash Out and Bet Builder💟.

Cash Out is a highly popular feature which allows you to retrieve a placed stake if you have already made a significant profit during an ongoing match, or, conversely, if you feel that you may go on to lose the placed bet. Either way, you could go on to win more or less than your placed stake. The amount of money that is retrieved depends upon the odds in favour of your placed bet at the time of Cashing Out and the e🅘xact time you trigger it.

Bet Builder is yet another useful betting tool used by many bettors which allows you to create a tailor-made bet with a selection of different outcomes. As soon as you build a bet, Grosvenor will give yo♊u the o💝dds for it.

Live Offer

4/5
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    A comprehensive live betting section

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    Minimum stake of 0.1 GBP

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    Live streaming for all UK and Irish H𝓡orse Races and Greyhound Races

Grosvenor live betting

To access Grosvenor’s live betting section, click on the “Live Right Now” option at the left-hand side of your screen. You will then be redirected to the🍎 betting site’s live betting section. Click on a sports market of your choice to be redirected to its in-play arena.

Grosvenor offers a wide variety of popular and unique betting variants to punt on, a live scorecard with second-by-second live updates, a section for the important events that have taken place in due course of a match, pre-match statistics with a fo༺rm guide and an option to “View more stats”.

Live streaming is available for all UK and Irish Horse Races and Greyhound Races, however you must bet a minimum of 1 GBP or 0.5 🔯GBP Each Way (EW) to use this service. We hope that Grosvenor offers 🐻live streaming for more sports markets in time to come.

Security

4/5
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    Licensed and regulated by tꦛhe United Kingdom Gambling Commission and the Alderney Gambling Contrꦉol Commission

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    Responsible gambling section leads to the ‘Keep it Fun’ website

Grosvenor's site is safe and reliable, and ensures that all the transactions that occur via the betting site are processed securely. Your stored funds and personal information are protected through secure software, ensuring that your details cannot be used by third-party organisations for fraudulent purposes. As part of its security regulations, the site does not permit you to deposit funds into your account until you have uploaded documents that show Proof of Identity and Proof of Address.

The betting site offers around the clock customer support and comes with an excellent responsible gambling section. To access the latter, scroll down to the bottom of your screen, and click on the “Responsible Gambling” option. As soon as you click on this option, you will be led to the website.

To help manage their gambling behaviour, customers can set a daily, weekly, or monthly deposit limit.

Grosvenor also offers information on how bet safely and responsibly, as well as instructions on how you can self-exclude yourself from the site should you feel the need to. They also describe ways of identifying if you have a gambling problem,💛 and offer contact details for reputable gambling organisations such as GamCare and the National Problem Gambling Clinic.

For immediate gambling counselling, you can call GamCare at 0808 8020 133.

Service And Customer Support

5/5
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    Customer support ava🌌ilable via Free Phone, email, live chat, post and in-person at a Grosvenor Casino

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    C✅omplaints addressed within 10💟 days using a 3-stage process

At the time of writing, Grosvenor is offering around the clock customer support service. To access the betting site’s contact section, scroll down to the bottom of your screen, and click on the “Complaints Process” option.

As soon as you click🃏 on this option, you will be redirected to the screen below:

Grosvenor Complaints Process

Grosvenor has a three-stage complaints process. The first stage requires you to contact a customer support representative in person at a Grosvenor Casino, or via Free Phone, email or live chat.

To contact a customer support representative via Live Chat, click on the “Live Help” option, whi💃ch is present just above the “Complaints Process” option at the bottom of your screen. You will be redirected to a screen which looks like the below image:

Grosvenor Live Chat

Enter the necessary details, and click on the yellow “Star♕t Chat” button. Alternatively, you can send an ema💜il at [email protected], or call a customer support representative at 0800 083 1990.

A customer support representative should address your query within 10 days. If you are not satisfied with the site’s response, the second stage of the betting site’s complaints process will escalate the issue to either the Club General Manager or to the Customer Services Duty Manager.

A decision will be taken at this stage whether to address your complaint directly or to lodge a formal complaint. The third stage of the betting site’s complaints process involves contacting the Independent Betting Adjudication Service ().

If you d🧸on't get a response to your complaint within 8 weeks, you can contact IBAS directly.

Design And Usability

4/5
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    A modern, aesthetically appealing design

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    A highly accessible main navigation bar

The betting site comes with a modern, eye-catching design🙈, set in a pleasant combination of blue and yellow. All major op෴tions of access are readily available via the betting site’s main navigation bar, including the site's “Sport”, “Promos”, “Live Casino”, and “Grosvenor One” sections, among other options.

At the time of writing, Grosvenor does not offer a section dedicated to sports statistics.

Mobile

5/5
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    Separate apps for Liv𒅌e Casino, Casino, Sportsbook, and Poker

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    All fꦆour apps are available for both Android and iOSꦦ users

Grosvenor offers separate apps for its Live Casino, Casino, Sportsbook and Poker products. All four of these apps are available for both Android, and i🎐OS users. While only the Grosvenor Poker app is available on Google Play, all four apps are available on App Store.

Grosvenor’s Sportsbook app allows you to punt on the go without having to play on a desktop system or a laptop. The app offers price boosts, great offers every week, and enhanced accumulators! Integrated features like Bet & Watch, Grosvenor Goals, and Best Od🅰ds Guaran🅘teed make Grosvenor’s Sportsbook app a must-have if you are a registered customer.

The other three apps come with excellent features and functionality as well. Grosvenor’s Casino app is among the best all-in-one Casino apps out there, while Live Casino app gives you access to HD streaming of Grosvenor Exclusive Tables.

Other Products

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    Offers Casino, Live Cas꧂ino, Poker, Slots & Games, 💙Table Games, and Jackpot

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    Casino♍ welcome of🥀fer available along with other promotions

If you wish to join Grosvenor's Casino, you can opt in to the Casino welcome offer. If you deposit a minimum of 20 GBP, you will receive a welcome bonus of 30 GBP. You must then wager the bonus amount x30 in order to convert bonus funds into real money. A set of terms and conditions apply as usual.

There are several Casino, Slot & Games, and Jackpot-related promotional offers on offer at Grosvenor. At the time of writing, you can win Free Bets and Cash Prizes if you visit the betting site’s Live Casino section after 19:00 GMT each day, and place bets on the Live Casino Ga♉mes that are advertised on the site at that point in time.

To access the betting site’s “Casino”, “Live Casino”, “Slots & Games”, “Jackpots”, “Table Games”, and “Poker” secti✃ons, you must make use of the options present on the main navigation bar. There are several exciting games to choose from in ea🍸ch section.

ThePuntersPage Final Say

4.4/5

Grosvenor offer an exciting amount of features for both new and existing customers.♊ While the betting si🦩te does have a few cons, as is the case with all of the best betting site’s out there, its pros clearly outweigh any shortcomings.

Let’s start things off by listing off the cons. The live streaming services are only available for horse racing and greyhounds. Queries can take up to 10 days to be addressed, and responsible gambling options are limited compared to other bookmakers. Grosvenor can also improve its Specials offerings, given its sta♔nding in the industry.

That being said, the betting site comes with several highlights, including an excellent welcome offer, a variety of fantastic sport-related promotional offers and first-class VIP Programme called Grosvenor One.

Customers can enjoy a good quality of odds and active sports markets.ܫ There are also 4 different apps f♔or those who like to place a bet while on the go, all of which are among the best of their kind. The site itself is highly secure and offers plenty of other products, including the likes of Casino, Live Casino, and Poker.

There is also a separate welcome offer bonus for Casino as well as many other promotions related to its non-sport categories. All in all, Grosvenor is a brilliant bookmaker that's certainly worth your while. 

Further reading

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